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Solutions for Government

Provide simple assistive listening and communication solutions and make your audio accessible to everyone.

ENSURING EQUAL ACCESS TO JUSTICE

Assistive listening systems in courthouses and government buildings are essential for ensuring equal access to justice, complying with legal requirements, enhancing communication and understanding, supporting efficiency and fairness, promoting transparency and accountability, and enhancing public confidence. You have the responsibility to represent your community. How do you engage with those members of your community that cannot hear clearly or understand your message? 

Assistive Listening

Compliance

Language Interpretation

Secure Communication

Group Communication

First, you must have an audio source. Whether it’s a single microphone, an aux output of  a mixing board, computer/screen audio, or whatever audio you’re using in that space. 

Then, run that audio signal to a transmitter that will rebroadcast the audio, wirelessly. 

Audio will be picked up by a receiver that the listener will pick up from IT. The citizen will then listen to the audio through a compatible headset, or directly to the hearing aid via neck loop. Some technologies will transmit the audio directly to a hearing aid. 

Choosing A Solution

Though they operate similarly, each wireless listening platform has specific function characteristics that can help determine what type of system is best for a government space. 

ListenIR

An infrared (IR) assistive listening system operates much like an RF system, except the signal is transmitted via infrared light. An IR transmitter is connected to one or more infrared radiators that emit that infrared signal into the room. Radiators must be positioned in the coverage space since IR does not penetrate structural boundaries (walls, floors, ceilings) and only IR receivers within the room, with line-of-sight radiator visibility, can receive the audio. Two models of iDSP receivers – the most advanced IR receivers – are available.

ListenIR is secure and reliable

Transmitters
The infrared transmitter transmits a clear, reliable audio signal to and provides the power for one or more radiators/emitters.
Radiators
ListenIR radiators deliver twice the IR power and up to six times the coverage area of similar products. This provides extensive, reliable coverage for a better experience.
Receivers
Listen’s infrared receivers are made of transparent plastic to ensure the signal is received regardless of where in the room you are. They deliver sound directly to the listener without amplifying ambient noise for superior intelligibility and sound. They can be used with ear speakers, earbuds, or neck loops.
Integrated Neck Loops
The integrated neck loop is a reliable and effective way for listeners with telecoil-equipped hearing aids and cochlear implants to utilize your assistive listening system.
Accessories
From signage to headphones, to cable management, accessories enhance the functionality of your infrared assistive listening system.

Hearing Loop

A hearing loop, sometimes referred to as an induction loop, T-Loop, is an assistive listening system that provides access to audio for those with hearing loss via their hearing aid or cochlear implant. It takes the audio source and transfers it directly to a hearing aid without background noise, interference or acoustic distortion.

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Audio Source
An induction loop system will only produce a quality and intelligible audio signal if the source sound is captured correctly. The sound may be a voice, in which case a microphone is required, or an audio signal such as a TV or mixing desk which can be captured using a line connection.
Induction Loop Drivers

A hearing loop amplifier is usually referred to as a ‘driver’ and is at the heart of a hearing loop system. A loop driver should not be confused with a voltage driver speaker amplifier as they are specifically designed to drive current into the loop cable.

Copper Loop Cable
This copper cable is used to form the actual ‘loop’ or ‘loops’ and is usually installed in concrete or under carpet.
Signage and Notification
An essential part of any hearing loop system is signage to notify guests that a system is available.
Receiver & Testing Equipment
All hearing loop systems should be supplied with equipment to allow the venue to regularly listen to the loop to ensure that it is operating properly. Additionally, loop receivers can also be used for hearing impaired guests who do not have a telecoil enabled hearing aid or cochlear implant.

ListenTALK

A simple one or two-way communication system for challenging environments. ListenTALK uses DECT wireless protocol, an industry standard for voice intelligibility, that provides a broadcast range of up to 200 meters (over 650 feet). The Transceiver (meaning it transmits and receives audio), while two models of listen-only receivers are available. They all employ secure 64-bit encryption, are powered by long-life Lithium-ion rechargeable batteries, and include a belt clip and lanyard.

ListenTALK offers both one-way and two-way communication

Transceivers and Receivers

ListenTALK systems require one transceiver device to operate and can be used with additional transceivers or your choice of receivers. Pair these devices with docking trays or with built-in near field communication by simply tapping the devices together.

Headsets
Choose from different headsets designed for a variety of environments, from a quiet museum to a loud manufacturing floor. Mix and match different headsets at any time to meet your needs, with Noise Reduction Rating (NRR) options available.
Docking Stations

Docking stations give you a simple and convenient way to charge, store, and program ListenTALK transceivers.

Each charging slot features a tension lock that ensures secure charging connectivity, and each slot can be used to store ID cards or other items that are exchanged for and returned when the receiver is not in use.

Neck Loops & Accessories

From lanyards and neck loops to protective cases, ListenTALK accessories complement every application by adding functionality and features to customize your system based on the needs of your environment.

ListenWIFI

Listen’s Wi-Fi technology (ListenWIFI) offers an innovative platform for wireless audio delivery and allows venues to use their existing network to do so. Providing one or more audio channels to a network audio interface lets the interface and Wi-Fi network function as the transmission system, broadcasting to Wi-Fi audio receivers and/or personal BYOD smartphones.

ListenWIFI features new hardware, including state-of-the-art Receivers, Beacons,  2-, 4-, 8-, and 16-channel servers, and enhances software that simplifies system configuration and management.

The ListenWIFI experience

Servers

ListenWIFI servers operate on existing networks and can easily be configured from the management software. They are stackable to meet growing needs.

Receivers/BYOD

The ListenWIFI LWR-1050 receivers help meet legislative compliance requirements while giving guests a choice between accessing the audio via the receivers or their own smartphones by downloading the free customizable app.

Beacons
Beacons make connecting to the right channel simple. They simply send a signal to smartphones or receivers using Bluetooth® wireless technology. The signal tells the smartphone or receiver which channel is broadcasting the audio in that space. The specific range is customizable through the manager software.
Software and App

Fully customize the listening experience through the ListenWIFI manager software and the ListenWIFI app. You control the colors, text banners, sliding promotional banners, custom channel names, and welcome ad or video. They’re intuitive and easy to use, allowing users to set their language preference and scan QR codes directly within the app.

ListenRF

Radio frequency (RF) systems function essentially the same as an FM radio station. An RF transmitter with an antenna broadcasts the audio signal. Since RF signals can penetrate most walls, the antenna is often mounted to the transmitter, though it can be remotely positioned. Each user, equipped with a compact portable receiver and personal listening device, can hear the audio signal. The receiver can be worn on a belt clip, in a pocket, or on a lanyard and allows the user to move about freely with no reception loss or dropouts. 

Available in both 72 MHz or 216 MHz

Transmitters
Transmitters are connected to the audio source or sources and send the radio frequency signal to the antenna. ListenRF transmitters offer outstanding audio clarity, digital signal strength meter, and shows status information for channel selection and programming.
Antennas
The ListenRF antenna transmits the signal over radio frequency to individual receivers.
Receivers
ListenRF receivers use Intelligent Digital Signal Processing (iDSP) making them the best in the industry. They’re tuned to the radio frequency channel to receive and deliver the audio directly to the listener’s ear.  All receivers offer outstanding audio clarity with the best ranges and reception.
Headsets & Neck Loops
Listen offers a variety of headsets and an integrated neck loop that offer crisp, clear sound and intelligibility.
Simple Solutions

It can be difficult to find compliant assistive listening technology that is simple, reliable, and works for everyone. Government buildings and courtrooms around the world have been using our solutions to include and engage their communities for over 20 years.

What Type of Government System Do You Need?

Answer some simple questions about your venue and application and we can recommend a system to fit your needs. 

Case Studies
Black and white photo of the front of the very ornate Westminster Hall

Central Hall Westminster

Central Hall Westminster

Central Hall enlisted the help of Listen Technologies, to demonstrate ListenIR. With RF-like sound, twice the power and coverage, ListenIR transmits clear, focused audio delivered privately to the intended audience. Upon a thorough analysis of the space, it was determined that a single LT-84 Transmitter/Radiator combo and iDSP receivers would be sufficient to cover nearly the entire room (capacity of more than 2,000 people). Having minimal equipment to install was important because Central Hall is a Grade II listed building, which identifies that buildings of special interest be preserved.

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Row of classical columns at a government building

Inside the Courtroom

Inside the Courtroom

ListenTALK ensures that attorneys, clients, judges, and jury members can effectively hear and communicate without risking important proceedings. The two-way communication system is encrypted for security. This ensures no one else can listen to confidential conversations. ListenTALK features a sleek transceiver (combination transmitter/receiver) that connects to transmit room audio for assistive listening, can be worn by the court interpreter for language translation, or can be used for private attorney-client conversations.

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It's Easy to Get Started

1

Talk to Us

Let us know how you plan to use an assistive listening system.

2

Get a Quote

We can design an assistive listening system unique to your needs.

3

Engage Everyone

Communicate with confidence knowing everyone can hear you clearly.

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Which technology is right for you?

Answer a few questions and we can suggest a solution.

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How can we help?

We would love to answer your questions, provide you a detailed quote, or send you more information.