Warranty Information
Product Warranty
Listen Technologies products are designed and engineered to provide longstanding use for many years.
Listen Technologies warrants all products against defects in materials and workmanship. All product warranties can be transferred, in the event product is transferred the warranty is valid from the original date of the product purchase
Listen shall bear no responsibility or obligation with respect to the manner of use of any equipment sold. Listen specifically disclaims and negates any warranty of merchant-ability or fitness of use of such equipment including, without limitation, any warranty that the use of such equipment for any purpose will comply with applicable laws and regulations. The terms of the warranty are governed by the laws of the state of Utah, USA.
Warranty does not include normal wear and tear on the product. In addition, Listen Technologies is not liable for consequential damages due to any failure of equipment to perform as intended.
Listen stands by the quality of its manufactured products and will, at its own discretion, repair or replace any defective products. All product warranties are subject to change without notice.
For all warranty related inquires and information please contact support at support@listentech.com
ListenTALK Products - 5 Years
Listen Technologies warrants (core product) ListenTALK listening systems to be free from defects in materials and workmanship under normal use and conditions for (5) five-years from the original date of purchase. All product warranties can be transferred, warranties are valid for (5) years from the original date of purchase.
All rechargeable Li-ion batteries supplied with transceivers and receivers are warranted for (1) one-year from the date of purchase.
ListenRF/iDSP Products - 5 Years
Listen Technologies warrants (core product) ListenRF listening systems to be free from defects in materials and workmanship under normal use and conditions for (5) five-years from the original date of purchase. All product warranties can be transferred, warranties are valid for (5) years from the original date of purchase.
All rechargeable Li-ion batteries supplied with transceivers and receivers are warranted for (1) one-year from the date of purchase.
ListenIR Products - 3-5 Years
Listen Technologies warrants (core product) ListenIR LT-84 Transmitter/Radiator, and the LA-140/141 Expansion Radiators to be free from defects in materials and workmanship under normal use and conditions for (3) three-years from the original date of purchase. The ListenIR LT-82 Transmitter and all receivers carry a (5) five-year warranty. All product warranties can be transferred, warranties are valid for (5) years from the original date of purchase.
All rechargeable Li-ion batteries supplied with transceivers and receivers are warranted for (1) one-year from the date of purchase.
ListenWIFI Products - 2 Years
ListenWiFi servers and receivers carry a (2) two-year manufacturer’s warranty to be free from defects in workmanship and material under normal use and conditions from the original date of purchase. All product warranties can be transferred, warranties are valid for (2) years from the original date of purchase.
All rechargeable Li-ion batteries supplied with receivers are warranted for (1) one-year from the date of purchase
Audio Everywhere Products - 2 Years
Audio Everywhere servers, audio interface hardware, and network hardware carry a (2) two-year manufacturer’s warranty to be free from defects in workmanship and material under normal use and conditions from the original date of purchase. All Product warranties can be transferred, warranties are valid for (2) years from the original date of purchase.
Hearing Loop Products - 5 Years
Ampetronic designs all Loop products to exceptionally high standards of robustness and reliability. Loop products are designed to keep on working well past the lifetime of standard audio-visual equipment. With Ampetronic products you can install with complete peace of mind. To reinforce the commitment to quality and reliability, all Loop products are covered by a five year warranty.
Warranty terms
Ampetronic offers a five year warranty on products manufactured by us effective from date of shipment, provided the equipment has been used exclusively for the intended purpose and has not been modified, altered, used in an inappropriate manner or repaired by a non-authorized person. Please note that warranty periods start from the date equipment is despatched from Ampetronic and not from the date of installation. The 5 year warranty is dependant on products having been registered at time of purchase, unregistered products have a 2 year warranty term.
A full Statement of Limited Warranty is available here – Ampetronic Statement of Limited Warranty
Listen EVERYWHERE Products - 2 Years
Listen EVERYWHERE servers and receivers carry a (2) two-year manufacturer’s warranty to be free from defects in workmanship and material under normal use and conditions from the original date of purchase. All product warranties can be transferred, warranties are valid for (2) years from the original date of purchase.
Rechargeable batteries supplied with LWR-1020 receivers are warrantied for (1) one-year from the date of purchase.
Listen NAVILUTION Products - 2 Years
Listen NAVILUTION Server, DCP, SBC and GPS carry a (2) two-year manufacturer’s warranty to be free from defects in workmanship and material under normal use and conditions from the original date of purchase. Network cables are excluded. Damage due to faulty or incorrect installation by the customer or a third party is excluded from this warranty.
All product warranties can be transferred, warranties are valid for (2) years from the original date of purchase.
ListenPoint Products - 5 years
Other Products and Accessories
All other products and accessories carry a (1) one-year warranty to be free from defects in workmanship and material under normal use and conditions from the original date of purchase.
The following cases are not covered by the above warranty:
- Minor faults or deviations in the quality of a product which do not affect the product’s value or fitness for its intended purpose
- Consumable items such as but not limited to: Earbud cushions, Headphone cushions/covers, microphone windscreens, NiMH rechargeable, and disposable alkaline batteries
- Faults resulting from improper use (e.g. operating errors, mechanical damage, incorrect operating voltage)
- Faults due to wear and tear
- Any modification of Listen products affected by you or a third party, unless Listen has given its prior written consent to the nature and extent of the modification faults of which the purchaser was already aware at the time of purchase
Non-Warranty Repairs
Listen charges time and materials to repair Listen products not covered by warranty. Contact Listen for details.
